Shipping, Returns & Exchanges

• Orders are reviewed and prepared within 1–2 business days, Monday through Friday, from our New York operations desk. Orders placed after 12:00 PM ET, on weekends, or on US holidays begin processing the next business day.
• You will receive a confirmation at checkout and a tracking number by email as soon as the parcel leaves us.
• Once an order is submitted we cannot change the address, items or sizes. Email the concierge immediately and we will do what we can before it ships.

• All products: 10–15 business days from the day your order is placed. This window includes production, handling and transit.
• Business days are Monday through Friday, excluding US holidays. Carriers do not deliver on weekends or holidays.
• Sunday bags and shoes ship in their own cartons and may arrive separately from apparel and accessories in the same order.
• International orders may take an additional 5–10 business days depending on customs clearance in the destination country.

• Complimentary US ground shipping on orders of $200 or more, before tax.
• US ground shipping under $200: flat $12.
• Expedited US shipping: flat $30. Expediting shortens transit only — the 10–15 business day window still applies to production and handling.
• International shipping is calculated at checkout. Duties, taxes and brokerage fees are the responsibility of the recipient and are collected by the carrier on delivery unless shown at checkout.
• We ship to all 50 US states, APO/FPO addresses and most international destinations. We cannot ship to PO boxes for footwear or Sunday bags.
• Fore Divas is not responsible for lost, stolen or misdelivered parcels once a carrier marks them delivered, but tell the concierge and we will help you open a carrier claim.

• Returns are accepted within 30 days of delivery on items that are unworn, unwashed, undamaged and in original condition with all tags and packaging attached.
• Footwear must be returned in its original box, inside an outer shipping carton.
• Refunds are issued to the original form of payment within 5–7 business days of inspection at our warehouse. Your bank may take an additional billing cycle to post it.
• Original shipping and handling charges are non-refundable. A flat $12 return label fee is deducted from refunds on domestic returns; the fee is waived for faulty or incorrect items.
• Final sale, personalized and monogrammed pieces, gift cards, and worn gloves and socks cannot be returned or exchanged for hygiene and customization reasons.
• International orders are final sale. We cannot accept international returns or exchanges, and duties and taxes already paid are not refundable.
• Items returned outside the 30-day window, worn, altered or without tags will be sent back to you at your expense.

Your first exchange on apparel and footwear is free — swap size, color or trim without a shipping charge, subject to availability. Exchanges are processed as a return plus a new order, so the replacement follows the same 10–15 business day window. Check the Size & Fit Guide first and we will usually get it right the first time.

Email concierge@foredivas.com with your order number and the piece you want to return, or use our contact form. We will send a prepaid label and instructions within one business day. Returns received without an authorized label cannot be tracked or refunded.

Send a photo to concierge@foredivas.com within 7 days of delivery and we will replace the item and cover shipping both ways — no return fee, no form required. Manufacturing defects reported after 30 days are reviewed case by case.

We honor a one-time price adjustment if an item you purchased at full price is marked down within 7 days of your order. Promotional codes cannot be combined or applied retroactively, and orders placed with a promotion remain subject to the standard return policy.

Fore Divas client concierge, New York, NY. Reach us at concierge@foredivas.com Monday through Friday, 9:00 AM – 6:00 PM ET. We reply within one business day.